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Emailing is the quickest way to reach us. Feel free to send your inquiries, concerns, or feedback to us at, and we'll do our best to respond promptly.

Important Notes:

  • Order Confirmations and Shipping Notifications:You should receive order confirmations and shipping notifications shortly after successfully placing your order and when your parcel is shipped. Sometimes, these emails may end up in your Spam/Junk folder, so please check there if you can't find them in your inbox.
  • Include Order Information:To help us assist you efficiently, please include your order number or the email address used during checkout in your message. Clearly state your issue or question, allowing us to provide the best support possible.
  • Delivery and Tracking:If you have questions about your delivery status or tracking number, please note that it generally takes 2-5 days for order processing. If it's been within this timeframe, rest assured, your order is in progress.
  • Urgent Matters:For payment-related or urgent inquiries, reach out to us at for the fastest assistance.
  • We appreciate your interest in Qaxizuand value your feedback. Thank you for choosing us for your home essentials and lifestyle products. We look forward to serving you!